Delivery information
Delivery Times
We only deliver to Hong Kong address at this moment (except remote area). Normally your order will be delivered to recipient’s address within the next 5-7 business days by S.F. Express – Refrigerated Delivery Service/ Cool Ta-Q-Bin. Please find the delivery details as below:
Your order | Delivery date | Remarks |
---|---|---|
Normal order | 5 to 7 business days after order confirmed | You can also state a specific delivery date under “Order Notes” in “Check Out” page . However, the date should be at least 5 days after order confirmed. |
Urgent order | Please check with us before placing order. | – |
Wedding gift order/ Customized order | At least 40 days after order confirmed | – |
Shipping costs (Per Recipient’s address)
Net purchase | Shipping costs |
---|---|
Under $350 | $38 |
$350 or over | Free shipment |
Delivery Area
Please refer to S.F. Express – Refrigerated Delivery Service or Cool Ta-Q-Bin for details.
Delivery Status
We will send you an email with a tracking no. once your order item(s) is/are ready to delivery. You can check the delivery status of your order via S.F. Express – Refrigerated Delivery Service / Cool Ta-Q-Bin website with the tracking no. afterwards.
Please check the quantity and condition of the ordered item(s) before courier left.